Frequently Ask Question (FAQ)

the highest rated cleaning services in NJ

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Yes, we always guarantee 100% satisfaction. We go the extra mile to ensure all our customers’ needs are met, by offering round-the-clock customer service and a high-performance team of cleaning professionals with years of experience.
Basic cleaning: Our basic cleaning service is intended to regularly keep your living space clean and tidy. We recommend you order this package as a routine surface clean. Your everyday cleaning will be taken care of while you spend your precious time doing things you love.

Deep cleaning: A deep cleaning is ideal when your household needs that extra thorough scrub, for instance when you’re moving homes, or preparing for a special event. Our deep cleaning services ensures that no dusty corner goes unnoticed, and that all the areas which are not included in basic or spring clean packages are spotless.

Yes, our team consists of professional and experienced maids only. Each of our maids go through ongoing training to ensure that they provide full satisfaction services to all customers.
Yes, as part of the hiring process, each of our applicants are subjected to an elaborate, nationwide background check. All potential employees must be screened and successfully pass before we decide to hire them. We also conduct random checks to optimize the performances of our employees.
Your security is important to us, so we are very careful with your personal information. Remedy Maids takes several precautionary methods to keep your billing and payment information safe and secure. The booking page on our website operates on extended SSL validation, and another layer of security is used for our booking form. Credit card numbers are never stored in our system, apart from a token that is needed to charge your card.
We maintain an easy-to-use booking system that is hassle free. We provide round-the-clock customer service with three ways of booking, so you can choose which is more convenient.

You can order our services through the booking page on our website, call or text us on 908-274-1898, or reach us by e-mail at remedymaids@gmail.com.

Unfortunately, our cleaners are not trained to move anything over 20 pounds at this time. If you require cleaning under a piece of furniture that is heavier, we kindly ask you to have it moved before our cleaners arrive, and they will gladly clean it for you.
  • We are unable to move furniture heavier than 20 pounds at this time
  • We don’t clean chandeliers
  • We don’t clean damaged furniture
  • We don’t clean anything that has blood stains
  • We don’t hand-wash carpet floors, or clean beyond arm’s reach
Cancellations should be made no later than 4pm on the day before the requested service. If this deadline is not met, we will have to incur a cancellation fee of $45.
The cost of cleaning depends on your service of choice and any additional requirements you may have. We can also provide customized cleaning services to fit your budget. For more detailed information, please visit our Prices & Services page, or contact us for a free estimate.
In the unlikely event you are not 100% satisfied with our service, we ask that you call us within 24 hours. We will then send another cleaning crew to redo the cleaning to full satisfaction within 7 days. We encourage you to do a complete walk-through after each cleaning, to ensure that all your expectations are met.
Yes, first time customer always get $20 off their first cleaning service.

We are also excited to introduce a referral program offering a $25 credits towards future cleaning services.

We also offer various discount throughout the year. Keep checking our site for current promotions.

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